Live Chat Support

: Terminology; AAAA Records; Access Log Manager; Additional RAM; Administration Services; Advanced Tools; Email Aliases; Antivirus Protection; APC; Web Application Installer; Auto-reply Emails; Browsable Daily Backups; Catch-all Emails; CentOS; Live Chat Support; ClientExec Billing And Support Software; Genuine Cloud Architecture; CNAME Records; Hosting Control Panel; Hardware; CPanel Control Panel; CPU Share; Cron Jobs; Custom Error Pages; MX And A Records; Daily Data Back-up; Data Centers; Data Compression; Debian; Dedicated IP; Server Network Hardware; DirectAdmin Control Panel; Disk Space; Domain Backorders; DomainKeys Identified Mail; Domain Manager; Parked Domain Names; Domain Registration Transfer; Dreamweaver Compatible; Dropbox Backups; Email Forwarding; Email Manager; Enom Domain Name Reseller Account; EPP Transfer Protection; Error Log Viewer; Extensive Online Documentation; Extra Dedicated IPs; File Manager; FTP Accounts; FTP Manager; Full DNS Management; WHOIS Management; Guaranteed RAM; Hepsia Control Panel; Hosted Domains; Hotlinking Protection; Htaccess Generator; WHOIS Shield; Imagemagick And GD Library; InnoDB; Installation And Troubleshooting; Instant Account Activation; Integrated Ticketing System; IonCube; IP Blocking; JailHost; Email Accounts; Mailing Lists; Mailing List Members; Managed Services Package; Marketing Tools; Money Back Guarantee; Memcached; Microsoft FPE; ModSecurity; Monitoring And Rebooting; MySQL And Load Stats; 2.5 Gbit Network Connectivity; Data Corruption; Node.js; No Overselling; NS Records; One-Hour Response Guarantee; Perl Modules; Password Protected Directories; Perl Scripting; PostgreSQL Databases; PgSQL Database Storage; Phone Support; PHP 4 And PHP 5 Support; PhpMyAdmin; PhpPgAdmin; Python; RAID; Registrar Lock; Server Reselling Options; Serverside Includes; Shared SSL IP; SiteMap Generator; SMTP Server; Spam Filters; SPF Protection; MySQL Databases; MySQL Database Storage; SRV Records; Data Caching; SSL Certificate Generator; Stable Linux With Apache; Subdomains; Help Desk; Monthly Traffic; TXT Records; Ubuntu; UPS And Diesel Back-up Generator; Service Uptime; URL Redirector; Varnish; VPN Traffic; Multiple Control Panels; Setup Fee; Multiple OS; Full Root-level Access; SSH Telnet; Web Accelerators; Online Site Builder; Web And FTP Statistics; Web Installer; Webmail; Assisted Website Migration; Website Manager; Free Website Templates; Weekly Backup; Weekly OS Update; Zend Optimizer; ZFS Mails And MySQL; Purchase

If your hosting provider offers live chat support, you're able to talk with a representative live and find out helpful information or get a problem resolved in a timely manner. The main advantage of using chat compared to calling to consult with a live person is that you need only a computer with Internet connection, so that you won't pay any charges in case you are in a different country or state. In addition, it will be simpler to copy and paste data for instance domains, usernames or error messages i.e. details which are sometimes difficult to give to the other side on the phone. The real-time chat is also a faster way to contact the web hosting supplier's support team in comparison to using a ticketing system. What's more, in case some issue requires a bit more time to be dealt with, you are able to do something else entirely while you wait for guidance on the live chat, so that you won't waste time - something that is not possible in case you're on the telephone.

Live Chat Support in Shared Web Hosting

In addition to the phone and ticket support, our company provides live chat support too. You're able to contact us every single day, including weekends and holidays, and we will give you more information about the shared web hosting that we provide if you are not a customer yet, or about general and billing questions in case you already have an account. Though for strictly tech matters you'll need to open a trouble ticket to the tech support team, as such matters will require extra time to be dealt with, you can still get in touch with us on the live chat for some tech information. For example, we can assist you to set up an e-mail address in your e-mail client or troubleshoot multiple problems, saving you a lot of time. Even if our phone lines are already off for the day, you will be able to talk with a live person.

Live Chat Support in Semi-dedicated Servers

We offer live chat support as a part of our services, so that whenever you have any kind of questions for our semi-dedicated servers, you can speak with our customer support team at any moment regardless of whether you have already purchased an account or not. In general, the chat service is intended for pre-sales, billing and general questions and problems, still we will assist you with quite a lot of technical questions as well. We can help you select the optimal plan for your web sites in case you don't have an account yet, we can reply any billing questions or concerns you may have or we can assist you with installing your new email address on your computer or smart phone - all the abovementioned will be done in a timely manner since our live chat service is online all the time, every day. Any time you require help, you're able to talk with an agent and save a lot of time.