Extensive Online Documentation

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If you have never had a web hosting account or you have changed companies and the new one uses an account administration tool that you haven’t seen so far, you may get puzzled about how to complete a certain task in your account or on your PC. That’s the reason why, many web hosts have created a knowledge base, which outlines the most popular enquiries and challenges connected with the specific platform they use, rather than adding only some generic details. Such a knowledge base will help you find the necessary information swiftly and effortlessly, so you will not need to devote both time and efforts to matters that might require something as elementary as pressing a button or marking a check box. In this way, not only can you get things done, but you can also learn many new and helpful details, both about the way you can administer your account and about the way the hosting service functions in general.

Extensive Online Documentation in Shared Web Hosting

Our shared web hosting packages come with a comprehensive knowledge base where you can find info on all the problems that you may possibly chance upon and their resolutions. You can acquaint yourself with how to set up and administer an electronic mailing list, how to use an .htaccess config file, or how to proceed if the settings of your mail client are correct, but you are not able to send emails, for instance. We have tried our best to be as comprehensive as possible and to cover all the available options so as to help you save time and energy and to supply you with different solutions for each single problem. The knowledge base features informative articles as well – both generic ones about the web hosting service as a whole, and more specific ones, which will help you become familiar with the functions and features of the Hepsia hosting Control Panel. You can find articles that are dedicated to specific functions and features in every Control Panel section, whilst if you prefer to check the entire article archive, you should visit the Help section.

Extensive Online Documentation in Semi-dedicated Servers

We’ve prepared a detailed knowledge base for all our current and potential customers, so if you purchase a semi-dedicated server package through our company, you will be able to find any information that you are looking for at any time. We’ve got an array of educative help articles, which will help you understand better what’s going on in your semi-dedicated account – "What is PHP?" and "What are file permissions?" are simply 2 instances. Our in-depth manuals will help you do anything you like – unpack an archive, import a database, forward a domain, and so on. Furthermore, we also have troubleshooting instructions, which will allow you to find out what precipitates a particular problem and the probable solutions for it. If you are unable to send email messages or your domain returns a 500 Internal Server Error message, for instance, you can consult our knowledge base and correct the problem instantaneously. You can access the articles through each section of the Control Panel, as well as through the dedicated Help section.