Support Channels

  • 1 hour ticket response time

  • A 60 mins Ticket Resolution Warranty

  • Our client assistance team is available nonstop to respond to all your help requests. Every single ticket you send out to us will be replied to within maximum sixty minutes. If your problem demands the aid of an administrator, we will forward the ticket to the person on duty and will inform you that the case is being resolved.

  • Top quality support service

  • Top–quality Customer Help Service

  • Our tech support team is going to be on duty for you 24x7x365 to to attend to all assistance demand tickets that you send. We offer client help for the programs that are installed in advance on your machine. These include our in–house produced Control Panel, the preferred OS and the server administration panel (depending on the VPS type).

  • Intuitive help center

  • A Descriptive Help Zone

  • A comprehensive and regularly updated knowledge base is integrated into our custom–built Control Panel. It offers you quick tips about how to perform all of the general site maintenance tasks. The Help area presents thorough how–to content articles and step by step video lessons. You can gain access to the Help area by clicking the Help or Video buttons in the upper right corner of each Control Panel section.