Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our client service team is qualified to swiftly deal with all our shared web hosting clients’ inquiries and advise demands. Via our ticketing system, it will be easy to fill in your question and a support team representative will likely go back to to you in only maximum sixty minutes. In reality, practice has revealed that the average reaction time frame is 20 min.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us any time needed. Our staff of specialists is going to be on the web for you 24x7x365 to respond to all of your issues and to eliminate any trouble that you may have. You can submit a support ticket from the JoshWho Hosting Control Panel or drop an email at any time. Additionally, on business days, you could ring us or make use of the online chatting option.

  • Intuitive help center

  • An Intuitive Help Section

  • JoshWho Hosting’s Control Panel boasts a thorough knowledge base that’s built–into all sections. In each area, you’ll find a Help press button that will load for you a list of step–by–step lessons on how to take advantage of a specific element or perform a selected action. Furthermore, we have made short training video tutorials so its possible to get a better idea of the Control Panel’s interface.